Training and consulting
on user assistance
in the UK and Europe
About Matthew Ellison Consulting
Matthew Ellison Consulting is a UK-based company that specialises in user assistance training and consulting. It also presents the annual UA Conference—Europe in association with WritersUA.
Matthew Ellison Consulting works with most of the major Help Authoring Tools and technologies, including RoboHelp, WebWorks ePublisher Pro, MadCap Flare, Innovasys Help Studio, Author-it, Doc-To-Help, Help & Manual, and XDK.
The company offers a range of consulting services, including:
- Analysis and audit of existing Help and eLearning materials
- Design and architecture of new online Help solutions
- Development of Help and eLearning content
- Advice and guidance on the selection of user assistance tools and technology
Matthew Ellison
Company Director Matthew Ellison has over 20 years of experience as
a user assistance and eLearning professional in the software industry. Much of this time was spent managing a team of writers and trainers at a UK-based consulting company, before enjoying a period in the U.S. as Director
of the WinWriters (now
WritersUA) Conference.
Matthew has a B.Sc. in Electronic Engineering and a Post-Graduate Certificate of Education from Bristol University in the UK. He is an Adobe Certified Instructor, a MadCap Flare Certifed Instructor, and a Certified Instructor for WebWorks ePublisher Pro. He is also a part-time lecturer at Portsmouth University for the MA Technical Communication course.
Matthew has been a popular speaker at conferences and training events throughout the world since 1997, and has covered a diverse range of topics from context-sensitive Help to the Spice Girls. He also regularly publishes articles and reviews on user assistance tools and technology.
