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UA Europe - Training & Consulting
UA Europe - Training & Consulting

Specialists in
User Assistance

MadCap Flare Training

MadCap Flare Certified Instructor LogoUA Europe delivers customized training on MadCap Flare to suit all levels and previous experience. Our trainer, Matthew Ellison, is a Certified MadCap Instructor and has trained hundreds of Flare authors over the past 10 years. He is a featured speaker at MadWorld 2018 Conferences in both San Diego and Prague.

Although most of our clients choose a course based on the Basic/Intermediate agenda, we can also offer a range of more specialised training, including:

  • Advanced CSS
  • Refining your printed (PDF) output
  • Migrating from Adobe RoboHelp

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Who is the Basic/Intermediate Flare training for?

This course is for authors starting out with MadCap Flare who wish to use the full range of features. No previous experience of working with Flare or any other Help authoring tool is required, though familiarity with Help authoring concepts is an advantage.

How will I benefit from this Flare training?

After taking the course, you will be confident in creating new Flare projects, and in maintaining your projects in a consistent and efficient way. You will be equipped to publish content in HTML5 and PDF formats, and will have the required knowdledge of CSS to format each of these outputs professionally and appropriately.

Flare training course duration

Face-to face classroom training course: normally 3 days.

Web-based training: normally 4 days
(3 hours of interactive training per day, plus Q&A by email during hands-on practice)

The course duration can be adjusted to suit your specific requirements. For example, if you would like to explore some of the advanced features of MadCap Flare in more detail, or if you would would like to practise some of the new skills with your own project files under the supervision of the trainer, then we would increase the duration by one or more days.

Flare training course outline

  • Creating a new Flare project
  • Importing content (including existing RoboHelp projects if required)
  • Creating and editing topics in Flare
  • Working with images and video in Flare
  • Creating navigation, including links, Table of Contents, and Index
  • Managing styles, skins, and other appearance features
  • Efficient single-sourcing, including variables, page layouts, and condition tags
  • Publishing content from Flare to Help, Web and Print

Detailed outline of Basic/Intermediate course

Introducing your trainer

Photograph of Matthew Ellison

Matthew Ellison has over 30 years of experience as a user assistance and eLearning professional in the software industry, and is a qualified teacher (PGCE) and Certified Technical Trainer. He is also a Certified Instructor for MadCap Flare and EC Software's Help & Manual.

Over the past 25 years, Matthew has trained more than 1500 authors how to develop online Help and eLearning. He has also been a popular speaker at conferences on eLearning and user assistance throughout the world since 1997, and has covered a diverse range of topics from context-sensitive Help design to electronic performance support systems.

Comments from students on Matthew's Flare training courses

"You did a wonderful job! You are very clear in your explanations. You are always available and keen to answer questions although they interrupt the training and I really appreciated it. I also liked the fact that you are always of good advice based on your own experience of the tool, that is what probably makes the difference! So thanks a lot again for your very good training."
"...let me say that I am very impressed with the course and your delivery of it. It is excellent!"
"...the online Flare training with Matthew last week was excellent. He explained everything clearly, and provided great advice on how Flare can help with my current role. I feel I have a solid grasp of the basics, and am looking forward to building my skills and becoming an expert user."
"The course has made a huge difference, I actually have confidence to try new things in Flare."
"Thank you, Matthew for the wonderful training sessions :-)"
"Thank you for all the files Matthew, and for your patience and kindness during the training."
"Thank you again for the excellent training you gave us: it was very clear and well explained, never boring"
"...thank you for the training and I have been incorporating a lot of what you have taught into my existing projects. Very informative and keep up the good work!"
"’s session was very useful and thought provoking"
"I really enjoyed the week and got so much out of it!"
"Thank you for sharing your time and expertise. The course was very interesting and informative."
"Many thanks for the excellent training sessions."

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